QuickBooks users may encounter software crashing or freezing issues when performing any extensive task in the application. This can happen due to compatibility issues, firewall or antivirus settings, inadequate system resources, third-party application conflicts, an outdated Windows version, missing components, or damaged data. Don’t worry. We will guide you through fixing the QuickBooks keeps freezing issue.
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Reasons for QuickBooks Freezing Issue
Here are the reasons why QuickBooks is freezing and not working smoothly.
- An outdated operating system may result in compatibility issues that cause the program to freeze or crash. An important component is Microsoft .NET framework, which is important for QuickBooks’ smooth functioning; when it gets damaged, you may see QuickBooks event ID 4 error.
- Outdated software can lead to bugs and performance issues, causing QuickBooks to freeze.
- Corrupted program files or settings can lead to QuickBooks freezing.
Solutions To Fix QuickBooks Crashing Issue
We have mentioned proven fixes to tackle the QuickBooks crashing or freezing issue. You should follow the below steps cautiously.
Solution 1: Update QuickBooks
Check the version of QuickBooks
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1).
- Open the Product Information window.
- Check the current version.
- If you are using the current release, there's no need to update. However, if your software version is an old version, then update it.
Install the update
When updates are available, QuickBooks downloads them automatically. If you’d like to manually install an update, follow these steps:
- Select Update available.
- Select Install Now.
- Install the update.
- Wait for some time.
- Once done, open QuickBooks.
Solution 2: Update Windows
Keeping Windows updated ensures optimal performance.
- Press the Windows logo key.
- Open the Windows Start menu.
- Type “Settings” in the search.
- Choose Settings from the search results.
- Click on Windows Update.
- Now, click the Check for updates.
- Download and Install the updates.
- Once done, restart your computer.
Read More: How To Fix QuickBooks Error 1723
Solution 3: Run Quick Fix My Program
Running the Quick Fix My Program tool repairs common issues, helping to prevent freezing and improve overall functionality.
Step 1: Download Tools Hub
- Close QuickBooks.
- Download QB Tool Hub.
- Save the file.
- Open the QuickBooksToolHub.exe file.
- Follow the on-screen steps.
- Install the tool.
- Agree to the terms and conditions.
- When done, double-click on its icon.
- Open the Tool Hub.
Step 2: Utilize Quick Fix my program
- Open the QuickBooks Tool Hub.
- Click on Program Problems.
- Select Quick Fix My Program.
- Now, open QuickBooks Desktop.
- Try to access your data file.
Conclusion
Unexpected software freezing or crashing interrupts crucial tasks and causes frustration. However, by following the above solutions, you can troubleshoot the issue of QuickBooks keeps freezing.
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