Seeing the message "Your QuickBooks subscription has lapsed" can be frustrating. This usually happens when your subscription isn’t renewed or verified. This error appears if you forget to renew the subscription. Outdated QuickBooks versions and outdated billing information can also trigger this error. While this error won’t put your data at risk, it will limit your access to features and support. You can still view your information, but you’ll miss out on important updates and help.
Reach out to the QuickBooks support team via 1.855.738.2784 for more advanced solutions if you already followed some basic troubleshooting steps but are unable to fix these payroll subscription errors.
Reasons For Subscription has Lapsed Error
An active payroll subscription is very crucial for swift payroll processing, but you may see different error messages in your application due to the following reasons:
- Outdated billing information.
- Expired payroll subscription. This can also trigger QuickBooks error 30159.
- Outdated QuickBooks version.
Solutions To Fix Subscription Has Lapsed Error
In this section, we will tell you how you can deal with subscription lapsed issues. Let’s fix it.
Solution 1:Updated Billing Info
- Login into CAMPs as an admin user.
- Open your products and services.
- Select QuickBooks Desktop.
- Now, select details.
- It will be next to your QuickBooks Product.
- Find Payment Method. Select Edit next to it.
- Update your payment info.
- When done, select Save and Close.
- Open QuickBooks Desktop.
- Go to the Help menu.
- Hover over Manage My License.
- Then select Sync License Data Online.
- Lastly, check for the error.
Solution 2: Restore Your Product and License File
QuickBooks Desktop saves your product and license information on your hard drive. If there’s an issue with this file, it can be easily restored.
Follow these steps:
- Get your product and license information.
- Close QuickBooks Desktop.
- Open the Windows Start menu.
- Type Run in the search box.
- Select Run from the results.
- Enter C:\ProgramData\Intuit\Entitlement Client\v8
- After that, press Enter.
- If this doesn’t open a folder, try C:\ProgramData\Intuit\Entitlement Client\v6 instead.
- Locate the EntitlementDataStore.ecml file.
- Right-click on it.
- Select Delete.
- Confirm by clicking Yes.
- Launch QuickBooks Desktop.
- Open your company file.
- Follow the on-screen instructions.
- Register QuickBooks again using your product and license information
Solution 3: Update QuickBooks
- Open QuickBooks Desktop.
- Go to the Help menu.
- Select Update QuickBooks Desktop.
- Open the Update QuickBooks window.
- Click on the Update Now tab.
- Select all available updates.
- Or choose Get Updates.
- Click Save.
- Wait for some time.
- Download will complete.
- Now, close the window.
- Restart QuickBooks Desktop.
- Follow the prompts.
- And install the updates successfully.
Conclusion
Hopefully, by learning the cause given in this guide and by following the solutions, you have eliminated the QuickBooks subscription has lapsed error message and if ever after implementing the above solutions carefully, this problem bothers you again, feel free to contact our QuickBooks technical team for assistance.
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