Are you struggling to open your QuickBooks company files? This common issue can be frustrating, especially when it disrupts your workflow. There may be times when you can’t open QuickBooks company file because of software glitches, network problems, incorrect hosting settings, outdated QuickBooks, or file corruption. In this guide, we’ll explore the reasons behind the inability to access your company files and provide helpful steps to get you back on track. Let’s dive in.
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Possible causes why QuickBooks company file is not opening
Possible causes why the company file is not opening:
- Using an older version of QuickBooks can create problems when trying to open company files.
- Misconfigured hosting settings can significantly impact your ability to access files and may result in the QBCFMonitorService not running on this computer.
- Saving files on the desktop while exiting QuickBooks can alter specific settings, which may restrict your access to the company files.
Solutions To Fix Can’t Access Company Files
Update your QuickBooks, don’t open multiple windows when closing QuickBooks, and verify your hosting settings to fix the company file errors in QuickBooks.
Solution 1: Update QuickBooks
Check Your QuickBooks Version
- Open QuickBooks Desktop.
- Press F2 (or Ctrl+1).
- Open the Product Information window.
- Check your current version and release. If it’s outdated, update it.
Install the Update
- If an update is pending, QuickBooks will download it automatically. To install it manually:
- Select Update available.
- Click Install now.
- Wait for the installation to complete.
- Once finished, open QuickBooks.
Solution 2: Turn off hosting on workstations
- Open QuickBooks on a workstation.
- Do not open your company file.
- Go to the File menu.
- Select Utilities.
- Move on to the next workstation if you see this: "Host Multi-User Access." However, if you see the option "Stop Hosting Multi-User Access," be sure to select it.
- Repeat these steps for all workstations.
- Access your server computer.
- Open QuickBooks.
- Go to File, then Utilities.
- Select "Host Multi-User Access."
- Switch the multi-user setting off and on by choosing "Stop Hosting Multi-User Access," followed by "Host Multi-User Access."
- Open your company file again.
Solution 3: Avoid Saving the Desktop When Closing QuickBooks
When you close your company file with Windows still open, QuickBooks will reopen it when you start it again. If you have a big report or many windows set to open automatically, QuickBooks might freeze when starting up.
- Launch QuickBooks Desktop.
- Go to the No Company Open screen. Choose your company file.
- Press and hold the ALT key.
- Click Open.
- Keep holding the ALT key until the file opens. If prompted for a sign-in, release the ALT key and enter your password.
- Press and hold the ALT key again.
- Click OK.
- If your company files open successfully, turn off the Save the Desktop when closing preference.
- Go to the Edit menu. Click on Preferences.
- Select Desktop View.
- Choose Don’t save the desktop.
- Click OK.
- Close and reopen QuickBooks.
- Open your company file.
Conclusion
The troubleshooting solutions provided in this detailed guide will help you resolve the Can't open QuickBooks company file issue. Once you've addressed the error, you should be able to access your QuickBooks company file smoothly.
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